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2014-01-23, 14:47   #391

EVGAdominik

EVGA

Registrerad: jan 2013

Hi All,

sorry for not getting back in the last couple of weeks, I was not available.
If there are still question about availability of card please let me know!!!

@kungenaik
have you already handled RMA with the unit?
If not have you tried to lower the RAM clocks to see if this is causing the issue?
Can you let me know which gamesettings you run?
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2014-01-23, 14:48   #392

EVGAdominik

EVGA

Registrerad: jan 2013

The King Pin card is finally available!!
See all information here http://eu.evga.com/products/moreInfo...0Family&uc=EUR
let me know if there is any question about it.
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2014-01-24, 15:55   #393

felix-97

Medlem

Plats: Skåne

Registrerad: nov 2010

Citat:
Ursprungligen inskrivet av EVGAdominik Visa inlägg
x
So I just got my card replaced after sending it to Germany on rma.
And this is what I see when I take it out of the box it was delivered in...
Spoiler:






I haven't had any problems with it yet in those 30 minutes I have been playing Dayz since I got it.
Should I contact your support? Because I really don't feel like sending my card away 2 weeks again when I've already sent my card away one time and got a more broken card in return.
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2014-01-28, 21:19   #394

infigo

Medlem

Plats: Partille

Registrerad: feb 2013

Hello EVGA, I have a EVGA GTX 660ti 2Gb (http://www.evga.com/articles/00694/#3660) and i was wondering if there is a way to buy a backplate to this card?
It was in the store about a year ago but then it disappeared.
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2014-01-29, 17:23   #395

EVGAdominik

EVGA

Registrerad: jan 2013

@felix
as I know you have already been in contact with the Support Team about this and the card will get exchanged again, please let me knwo if there is any further issue.

@infigo
this backplate is end of live and we do not have a single unit left. EK do also make backplates, this is probably the only alternative in this case.
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2014-01-29, 23:06   #396

infigo

Medlem

Plats: Partille

Registrerad: feb 2013

Citat:
Ursprungligen inskrivet av EVGAdominik Visa inlägg
@infigo
this backplate is end of live and we do not have a single unit left. EK do also make backplates, this is probably the only alternative in this case.
I feared that so I looked for backplates from other places and found this place:
http://www.coldzero.eu/nvidia/1556-c...x-660ti-1.html
will these backplates work? (the backplates from EK are so ugly)
__________________
Speldator: Intel core i5 3570k 4,2GHz@1,128V| Asus P8Z77-I DELUXE | EVGA GeForce GTX 660Ti custom backplate | Fractal Design Node 304 | Cooler Master Hyper 212 EVO | Samsung 840 basic 120Gb SSD | 2Tb Seagate Barracuda 3,5 HDD | Corsair Venganse LP 16Gb (2x8) 1600MHz cl10 | Be Quiet! Straight power 600w 80+ Gold |Windows 8.1| Slapptop: HP Pavilion DV7-4170eo Kringutrustning: Qpad MK-85 Pro MX-Brown | Qpad QH-85 | Logitech MX-518 | ASUS PB278QR
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2014-01-30, 10:17   #397

EVGAdominik

EVGA

Registrerad: jan 2013

Those are also nice!
Those backplates should fit on every 660Ti except from the FTW models, those have a different PCB Design.
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2014-01-31, 04:07   #398

kungenaik

Medlem

Plats: Rinkeby

Registrerad: jul 2007

Citat:
Ursprungligen inskrivet av EVGAdominik Visa inlägg
Hi All,

sorry for not getting back in the last couple of weeks, I was not available.
If there are still question about availability of card please let me know!!!

@kungenaik
have you already handled RMA with the unit?
If not have you tried to lower the RAM clocks to see if this is causing the issue?
Can you let me know which gamesettings you run?
I will run the tests and come back to you.

Did check the first couple of days, but you didnt answer.
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2014-02-04, 15:57   #399

EVGAdominik

EVGA

Registrerad: jan 2013

If there is any problem with our products or services you can always contact us at supporteu@evga.com
At this address we do also give a guarantee for an answer within 24 business hours. Mo-Fr
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2014-02-06, 19:30   #400

tvelander

Medlem

tvelanders avatar

Plats: Göteborg

Registrerad: sep 2011

Citat:
Ursprungligen inskrivet av EVGAdominik Visa inlägg
Hey.
I have EVGA SUPER NOVA 1500W, i live in Sweden, and i got a UK power cord.
I wonder if there is a way to get a Europe power cord for Sweden.

Thx guys for your help smile.gif
/Tvelander

Or can i use a another power cord with same contact surface as Supernova?
__________________
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2014-02-18, 13:48   #401

EVGAdominik

EVGA

Registrerad: jan 2013

Hello,

have you purchased the PSU in EU or in UK, just send an email about this issue to supporteu@evga.com and register the power supply before you send the request.
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2014-04-22, 11:19   #402

Layon

Medlem

Layons avatar

Plats: Göteborg

Registrerad: sep 2008

Hi, what did happen to evga sr-x?, why is it removed from your webshop?
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[3930k, GA-X79-UD3, EVGA GTX 780SC ACX, Corsair Force 3 120GB, XFX 850w, Corsair Air 540, Corsair h100i, Corsair 4x4GB Vengeance]
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2014-05-15, 13:41   #403

EVGAdominik

EVGA

Registrerad: jan 2013

Hi, the SRX is already end of live since nearly a year
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2014-05-15, 13:52   #404

tvelander

Medlem

tvelanders avatar

Plats: Göteborg

Registrerad: sep 2011

Will it be possible to do upgrade from 1500NEX to the new 1600W PSU?
With upgrade program.
__________________
CPU 5960X GPUs 2x GTX 980 HoF RAM 16GB Kingston 3000Mhz 4x4GB PSU Cooler Master Silent Pro 1300W SSD 6xSSD Total 2.5TB Keyboard Ducky G2Pro Tenkeyless Headphones DT990 250Ω + Bowers & Wilkins P7 + Sennheiser RS220 Screens 3x Asus ROG Swift PG278Q 3x BenQ XL2720T 120Hz Mobo EVGA X99 Micro HDD 4x 4TB Mouse Steelseries Rival Mousepad SteelSeries QcK Heavy Microphone Samson Meteor
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2014-05-19, 06:24   #405

Sarg

Medlem

Plats: Skåne

Registrerad: dec 2004

Is there a slowdown in production of PSUs or so? There seems to be a lack of the EVGA Supernova G2 750w worldwide (or atleast in the UK and Sweden) as far as I can tell.
__________________
Nada.
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2014-06-10, 21:53   #406

FellaNNN

Medlem

FellaNNNs avatar

Registrerad: feb 2013

Do you have any news if EVGA will release a gtx 780 Ti 6GB version?
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2014-09-02, 15:25   #407

Palme_570

Medlem

Plats: vimmerby

Registrerad: feb 2005

Hi, When will the X99 Micro be available in europe ?

BR,
Anton
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Brutallus
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2014-09-17, 19:27   #408

Cray-1

Medlem

Cray-1s avatar

Plats: Linköping

Registrerad: sep 2012

Hi,
Is this card discontinued?; EVGA GeForce GTX 780 SC ACX 6GB
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2014-09-30, 18:40   #409

makn

Medlem

makns avatar

Plats: Västerås

Registrerad: apr 2004

Any news on the EVGA 980 SC ACX / FTW?? Cant even pre-order it here in Sweden :/
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http://www.techpowerup.com/gpuz/details.php?id=343ny
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2014-11-05, 19:03   #410

Rajat

Avstängd

Plats: Örebro

Registrerad: maj 2014

Citat:
Ursprungligen inskrivet av daskedennis Visa inlägg
Hej!

Undrar samma sak, varför inga AMD-kort?
För att de är NVIDIA Exclusive på samma sätt som Sapphire är AMD Exclusive. EVGA gjorde endast moderkort med NVIDIA chipset med fram tills NVIDIA lade ner det och EVGA gick över till Intel chipset.
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The problem in society today: Smart phones, stupid people.
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2015-02-20, 23:59   #411

Osprey

Medlem

Registrerad: apr 2014

I don't know if this thread is still monitored by EVGA; anyhow, a general question, comment, about your generous and quite well-known 10 year warranty for some of your products, among them the popular Supernova G2 series.

In almost every review of the aforementioned PSUs on the net and at some shops it is mentioned that to be granted a 10 year warranty one has to register the product within 30 days. If that is not done there will be a 3 year warranty. From a general perspective EVGA seems to have generous terms and good customer support. That said there is quite a difference between 10 and 3 years, given the fact that 3 years can be regarded a minimum for quality PSUs, and many have 5 years, and then some 7 years. So, 5 or 10 years would seem more appropriate. But I do understand that you have to differentiate; if the owner does not have a valid invoice, or have not purchased it from an authorised reseller; and you do offer a transferable warranty on several products.

The question:
EVGA's warranty terms for the EMEA region, including EU and Sweden, tells us that for, among other, the product suffix -XR, seen on Supernova G2 series:
Citat:
EVGA offers various limited warranty terms from the date of purchase to the original owner with a valid invoice. For original owners without a valid invoice and users that have not purchased the product from an authorized reseller, the warranty period is 3 years from the date that the product was shipped from EVGA's warehouse. Registration is recommended by EVGA, but not required on the following:

Limited 3 Year Suffixes: -EK, -K1, -K2, -K3, -KR, -KA, -KF, -KM
Limited 5 Year Suffixes: -GR, -VR
Limited 10 Year Suffix: -XR, -X1, -X2, -X3, -X4
There are a number of exceptions, among them the following:
Citat:
1. Long term warranties are available on applicable parts if registered by the original owner within 30 days of purchase. A valid invoice is required from an authorized reseller to verify any long term warranty. If parts with long-term warranty availability are not registered within 30 days of purchase, if they were given away or sold, then they will follow the standard 3 year limited warranty terms.

Limited 10 Year Suffixes: -ER, -E1, -E2, -E3, -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX
[...]
The -XR-suffix is not mentioned among these exceptions.

Further, there is no mention of registration being a requisite in the documentation or package that follows the product.

The only conclusion is that for the Supernova G2 series, or other products with the suffix -XR, there is no need to register to be offered a 10 year warranty as long as the original owner keeps a valid invoice.

Is this correct?
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2015-03-28, 14:06   #412

Maho

Medlem

Mahos avatar

Plats: Borås

Registrerad: sep 2007

Hi.
I was wondering if you plan to release the aio cooling unit from EVGA Geforce GTX 980 Hybrid to other cards?
Or is it only for the 900 series?
Would love to get one for my 780.
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2015-04-09, 14:43   #413

EVGAdominik

EVGA

Registrerad: jan 2013

Hello Maho, we do not plan to make a special version but the AIO cooler itself will fit on that GPU. If you have a card that do use a baseplate that coole the power management it will work if you have some airflow on the baseplate

Hello Osprey, back in time in 2011 we did change our warranty therms, the first ones you stated are the new ones and the second one the old ones. As we released the PSUs after 2011 you can ignore the old therms for this matter. The registration within 30 days is also part of the old warranty. If you go for a PSU that do have XR ending it will have 10 years of warranty for the originally owner. Due to our automated RMA system it will be required that the PSU get registered but this can also happen at the time the PSU goes faulty. For second hand owner of those PSUs we do give our basica 3 years of warranty on the XR ending. Within the first 3 years of the basic warranty we do not require the invoice, just if it is about extended warranty which is year 4-10. Just let me know if there is any question left
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