Permalänk
Representant

Hi All,

sorry for not getting back in the last couple of weeks, I was not available.
If there are still question about availability of card please let me know!!!

@kungenaik
have you already handled RMA with the unit?
If not have you tried to lower the RAM clocks to see if this is causing the issue?
Can you let me know which gamesettings you run?

Permalänk
Representant

The King Pin card is finally available!!
See all information here http://eu.evga.com/products/moreInfo.asp?pn=03G-P4-3888-KR&fa...
let me know if there is any question about it.

Permalänk
Medlem
Skrivet av EVGAdominik:

So I just got my card replaced after sending it to Germany on rma.
And this is what I see when I take it out of the box it was delivered in...

Dold text

I haven't had any problems with it yet in those 30 minutes I have been playing Dayz since I got it.
Should I contact your support? Because I really don't feel like sending my card away 2 weeks again when I've already sent my card away one time and got a more broken card in return.

Permalänk
Medlem

Hello EVGA, I have a EVGA GTX 660ti 2Gb (http://www.evga.com/articles/00694/#3660) and i was wondering if there is a way to buy a backplate to this card?
It was in the store about a year ago but then it disappeared.

Visa signatur

Speldator: Ryzen 5800x3d | Asus B550m TUF Gaming Wi-Fi | G.Skill TridentZ Neo 2x16GB 3600MHz CL16 (hynix djr) | In Win 301 | Scythe Fuma 2 I Asus RTX 3070 Dual OC | Seasonic GX750 | Lots of unicorn vomit Laptop: Thinkpad E14 G2 4700U Kringutrustning: Cooler master Quickfire TK MX-Brown | Sennheiser HD598cs | Sony WH1000XM3 | Logitech G900 | ASUS PB278QR | Rift CV1 | Audio Pro Addon T14

Permalänk
Representant

@felix
as I know you have already been in contact with the Support Team about this and the card will get exchanged again, please let me knwo if there is any further issue.

@infigo
this backplate is end of live and we do not have a single unit left. EK do also make backplates, this is probably the only alternative in this case.

Permalänk
Medlem
Skrivet av EVGAdominik:

@infigo
this backplate is end of live and we do not have a single unit left. EK do also make backplates, this is probably the only alternative in this case.

I feared that so I looked for backplates from other places and found this place:
http://www.coldzero.eu/nvidia/1556-coldzero-backplate-gtx-660...
will these backplates work? (the backplates from EK are so ugly)

Visa signatur

Speldator: Ryzen 5800x3d | Asus B550m TUF Gaming Wi-Fi | G.Skill TridentZ Neo 2x16GB 3600MHz CL16 (hynix djr) | In Win 301 | Scythe Fuma 2 I Asus RTX 3070 Dual OC | Seasonic GX750 | Lots of unicorn vomit Laptop: Thinkpad E14 G2 4700U Kringutrustning: Cooler master Quickfire TK MX-Brown | Sennheiser HD598cs | Sony WH1000XM3 | Logitech G900 | ASUS PB278QR | Rift CV1 | Audio Pro Addon T14

Permalänk
Representant

Those are also nice!
Those backplates should fit on every 660Ti except from the FTW models, those have a different PCB Design.

Permalänk
Skrivet av EVGAdominik:

Hi All,

sorry for not getting back in the last couple of weeks, I was not available.
If there are still question about availability of card please let me know!!!

@kungenaik
have you already handled RMA with the unit?
If not have you tried to lower the RAM clocks to see if this is causing the issue?
Can you let me know which gamesettings you run?

I will run the tests and come back to you.

Did check the first couple of days, but you didnt answer.

Permalänk
Representant

If there is any problem with our products or services you can always contact us at supporteu@evga.com
At this address we do also give a guarantee for an answer within 24 business hours. Mo-Fr

Permalänk
Master of Overkill
Skrivet av EVGAdominik:

I have EVGA SUPER NOVA 1500W, i live in Sweden, and i got a UK power cord.
I wonder if there is a way to get a Europe power cord for Sweden.

Thx guys for your help smile.gif
/Tvelander

Or can i use a another power cord with same contact surface as Supernova?

Visa signatur

CASE Caselabs SMA8-A + TH10+PED + Louqe Ghost S1 CPU 9900k @5.3GHz (No AVX) 9800X @4.8GHz GPUs RTX 3090 FE RAM 4x16GB Corsair Dominator Platinum 3533MHz CL13 + 2x16GB Corsair Dominator Platinum RGB 3000MHz PSU EVGA T2 1600W + Corsair SFF 750W SSD 905p 480GB, 4x Samsung 970 Pro M.2 Headphones Audeze Maxwell + FOSTEX TR-X00 + Audeze LCD-2 + Moon Cable DAC/AMP Chord Mojo, Schiit Magni&Modi Screen LG 48CX 4K 120Hz HDR + ASUS ROG SWIFT PG258Q 240Hz
Motherboard X299 EVGA DARK + ASUS ROG Strix Z390-I Watercooling 560+480+480+280+360. 240+240

Permalänk
Representant

Hello,

have you purchased the PSU in EU or in UK, just send an email about this issue to supporteu@evga.com and register the power supply before you send the request.

Permalänk
Medlem

Hi, what did happen to evga sr-x?, why is it removed from your webshop?

Visa signatur

[Tiger MP. 2xAMD Athlon MP 1.4GHz , 2x512MB ddr, ?350w PSU, 80GB HDD, Geforce4 ti 4600]
[i7 950, ASUS p6t, xfx 650w, 30GB SSD a-data, 3x2GB corsair xms3, 8800GT, ][i7 920, 3x4GB Vengeance, gtx 260] [i5 3570k, MSI twin frozr PE GTX 570, Corsair 4x2GB xms3]
[3930k, GA-X79-UD3, EVGA GTX 780SC ACX, Corsair Force 3 120GB, XFX 850w, Corsair Air 540, Corsair h100i, Corsair 4x4GB Vengeance]

Permalänk
Representant

Hi, the SRX is already end of live since nearly a year

Permalänk
Master of Overkill

Will it be possible to do upgrade from 1500NEX to the new 1600W PSU?
With upgrade program.

Visa signatur

CASE Caselabs SMA8-A + TH10+PED + Louqe Ghost S1 CPU 9900k @5.3GHz (No AVX) 9800X @4.8GHz GPUs RTX 3090 FE RAM 4x16GB Corsair Dominator Platinum 3533MHz CL13 + 2x16GB Corsair Dominator Platinum RGB 3000MHz PSU EVGA T2 1600W + Corsair SFF 750W SSD 905p 480GB, 4x Samsung 970 Pro M.2 Headphones Audeze Maxwell + FOSTEX TR-X00 + Audeze LCD-2 + Moon Cable DAC/AMP Chord Mojo, Schiit Magni&Modi Screen LG 48CX 4K 120Hz HDR + ASUS ROG SWIFT PG258Q 240Hz
Motherboard X299 EVGA DARK + ASUS ROG Strix Z390-I Watercooling 560+480+480+280+360. 240+240

Permalänk
Medlem

Is there a slowdown in production of PSUs or so? There seems to be a lack of the EVGA Supernova G2 750w worldwide (or atleast in the UK and Sweden) as far as I can tell.

Visa signatur

Nada.

Permalänk
Medlem

Do you have any news if EVGA will release a gtx 780 Ti 6GB version?

Visa signatur

DATOR | Chassi: H440 | Moderkort: HERO VII | Processor: 4790k | Kylning: H100i | SSD: Samsung 850 Pro 128+256Gb | HDD: WD Black 3TB | Grafikkort: 970 MSI Gaming SLI | RAM: 16Gb HyperX Fury 1600MHz | Nätagg: EVGA Supernova G2 1000W |
KRINGUTRUSTNING | Skärm: ROG Swift PG278Q | Mus: Func MS-3² | Tangentbord: MadCatz S.T.R.I.K.E 7 | Headset: O2+ODAC - HD650 | Mikrofon: Blue Spark Digital |

Permalänk
Medlem

Hi, When will the X99 Micro be available in europe ?

BR,
Anton

Visa signatur

Meshilicious, Amd 7950X3D, Asus X670E-I ,96 GB DDR5 6000,RTX4090 FE, Crucial 4TB Pcie5 m.2 / Corsiar Pcie4 4TB, Samsung 57" G9

Permalänk
Medlem

Hi,
Is this card discontinued?; EVGA GeForce GTX 780 SC ACX 6GB

Visa signatur

Chassi: Define 7 Compact | Mobo: Crosshair VIII Dark Hero | CPU: 5900x | RAM: 128 GB DDR4 3200MHz CL16 Vengeance LPX | GPU: RX 6750 XT | M.2: 2 x 980 PRO 2TB | SSD: 870 EVO 4TB | PSU: Seasonic Prime PX 1300W | Kylare: Noctua NH-D15 chromax | OS: Win11

Permalänk
Avstängd

Any news on the EVGA 980 SC ACX / FTW?? Cant even pre-order it here in Sweden :/

Permalänk
Avstängd
Skrivet av daskedennis:

Hej!

Undrar samma sak, varför inga AMD-kort?

För att de är NVIDIA Exclusive på samma sätt som Sapphire är AMD Exclusive. EVGA gjorde endast moderkort med NVIDIA chipset med fram tills NVIDIA lade ner det och EVGA gick över till Intel chipset.

Visa signatur

The problem in society today: Smart phones, stupid people.

Permalänk
Medlem

I don't know if this thread is still monitored by EVGA; anyhow, a general question, comment, about your generous and quite well-known 10 year warranty for some of your products, among them the popular Supernova G2 series.

In almost every review of the aforementioned PSUs on the net and at some shops it is mentioned that to be granted a 10 year warranty one has to register the product within 30 days. If that is not done there will be a 3 year warranty. From a general perspective EVGA seems to have generous terms and good customer support. That said there is quite a difference between 10 and 3 years, given the fact that 3 years can be regarded a minimum for quality PSUs, and many have 5 years, and then some 7 years. So, 5 or 10 years would seem more appropriate. But I do understand that you have to differentiate; if the owner does not have a valid invoice, or have not purchased it from an authorised reseller; and you do offer a transferable warranty on several products.

The question:
EVGA's warranty terms for the EMEA region, including EU and Sweden, tells us that for, among other, the product suffix -XR, seen on Supernova G2 series:

Citat:

EVGA offers various limited warranty terms from the date of purchase to the original owner with a valid invoice. For original owners without a valid invoice and users that have not purchased the product from an authorized reseller, the warranty period is 3 years from the date that the product was shipped from EVGA's warehouse. Registration is recommended by EVGA, but not required on the following:

Limited 3 Year Suffixes: -EK, -K1, -K2, -K3, -KR, -KA, -KF, -KM
Limited 5 Year Suffixes: -GR, -VR
Limited 10 Year Suffix: -XR, -X1, -X2, -X3, -X4

There are a number of exceptions, among them the following:

Citat:

1. Long term warranties are available on applicable parts if registered by the original owner within 30 days of purchase. A valid invoice is required from an authorized reseller to verify any long term warranty. If parts with long-term warranty availability are not registered within 30 days of purchase, if they were given away or sold, then they will follow the standard 3 year limited warranty terms.

Limited 10 Year Suffixes: -ER, -E1, -E2, -E3, -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX
[...]

The -XR-suffix is not mentioned among these exceptions.

Further, there is no mention of registration being a requisite in the documentation or package that follows the product.

The only conclusion is that for the Supernova G2 series, or other products with the suffix -XR, there is no need to register to be offered a 10 year warranty as long as the original owner keeps a valid invoice.

Is this correct?

Permalänk
Medlem

Hi.
I was wondering if you plan to release the aio cooling unit from EVGA Geforce GTX 980 Hybrid to other cards?
Or is it only for the 900 series?
Would love to get one for my 780.

Visa signatur

Main : AMD Ryzen 5900X @ 4.55 | NZXT Kraken X73 | 32 GB DDR4 Gskill 3600mhz @ 3800 CL16 | Asus ROG STRIX B550-A GAMING | Sapphire Radeon 7900 XT nitro+ | Samsung 970 evo 1TB | Windows 10 | Lian Li PC-O11 Dynamic EVO | Corsair RM 750 | AOC cu34g2x + Dell u3415w / 1st 24"
Htpc / server : Intel G3258 | Nvidia GTX 670 | 12 GB | 6TB lagring | Fractal design Node 804 | Win 10+Kodi

Permalänk
Representant

Hello Maho, we do not plan to make a special version but the AIO cooler itself will fit on that GPU. If you have a card that do use a baseplate that coole the power management it will work if you have some airflow on the baseplate

Hello Osprey, back in time in 2011 we did change our warranty therms, the first ones you stated are the new ones and the second one the old ones. As we released the PSUs after 2011 you can ignore the old therms for this matter. The registration within 30 days is also part of the old warranty. If you go for a PSU that do have XR ending it will have 10 years of warranty for the originally owner. Due to our automated RMA system it will be required that the PSU get registered but this can also happen at the time the PSU goes faulty. For second hand owner of those PSUs we do give our basica 3 years of warranty on the XR ending. Within the first 3 years of the basic warranty we do not require the invoice, just if it is about extended warranty which is year 4-10. Just let me know if there is any question left

Permalänk
Medlem

Hi, Just a quick question. If I buy a graphics card in US, will the warranty be valid here in Sweden?

Visa signatur

Case: Corsair 650D | PSU: Asus Thor 1200W | RAM: Corsair 2*16GB Dominator Platinum RGB 5600MHz | Cooling: Corsair H100i Elite LCD | CPU: i7-12700K | MB: Asus ROG Strix Z690-F Gaming WIFI | GPU: MSI 4080 SUPRIM X | Monitor: Acer XB270HU

Permalänk
Representant

Hi, Yes EVGAs warranty is world wide. The European headquater is located in Munich Germany, in case of an issue you will then need to deal with them.

Permalänk
Representant

Hello Everybody,

EVGA did just launch a new promotion for everybody who is using our Hybrid Cooler or the prebuilt Hybrid card. For this we do offer a new shroud with an advanced design and side panel LEDs. You can find more information about this promotion at http://eu.evga.com/articles/00962/EVGA-HYBRID-Face-Off-Progra... Let me know if there is any question about it.

BR
Dominik

Permalänk
Medlem

Hello Evga!

I just recently bought a gtx 980ti hybrid cooler and registered at your website of course! However i received an email from you about a cashback promotion that just came out, however Sweden wasnt listed, is ther anyhow i can join the cashback as well?

Thanks in advance!
Daniel

Skickades från m.sweclockers.com

Permalänk
Administrativ avgift
Skrivet av EVGAdominik:

Hello Everybody,

EVGA did just launch a new promotion for everybody who is using our Hybrid Cooler or the prebuilt Hybrid card. For this we do offer a new shroud with an advanced design and side panel LEDs. You can find more information about this promotion at http://eu.evga.com/articles/00962/EVGA-HYBRID-Face-Off-Progra... Let me know if there is any question about it.

BR
Dominik

Hello Dominik I got a problem , my EVGA G2 1300W has coilwhined a little from the beginning but since I have had a customer waterloop it havent been easy to replace it since I never had the time to mount down the PSU, and since the coilwhine wasnt that heavy I didnt really care but now it has evolved into a very great coilwhine. What has disturbed me from the beginning is also the heavy fan curve of the 1300W version (The fan should only be 800/1000RPM during non load) but is still alot louder than my Noctua industrial fans going on around 40% (2000RPM versions). As you can see I really love my PC to be quiet under non load since well I have a custom loop?

So first of all I would like to replace the PSU but since I didnt register it within 30days of the purchase on your website(Netonnet) asked me in the shop to register it in my name and personal number, but apparently it didnt register onto you as they told me this. But now on to the problem your customer service have told me there is absolutely no way I can upgrade it to a P1200W trough you and Netonnet dosnt have the P1200W on their shelves.

So I am now inquiring if you could make an exception for me since well I am a long life EVGA fan going way back , I own 2x980TI from you , a psu and I would had bought a X99 motherboard if they were on the shelves in Sweden when I bought my X99 system. But the fan and coilwhine is destroying me. I hope since you have had the best customer service I ever experienced beforehand when one of my 980TI decided to die on me. Can you help me out here? I would of course pay the difference for the upgrade and would also like to order a 3way EVGA SLI bridge for my upcoming project NIE.

Kind Regards
Markus Andersson

Visa signatur

Loque Raw s1| 7950x3D | B650-i | 2x16GB DDR5 CL30@6000 | 2TB m.2 | 4090 TUF | Samsung G9 49 | Vive Focus 3

Permalänk
Medlem

Is there anyone from EVGA still looking at this thread? If so, can you answer me if overclocking will void my warranty in any way? If so, what phase of overclocking exactly?

Permalänk

Hello, I recently got a EVGA GTX 1080 SC and I've quite annoying problem. There's horizontal lines over the entire monitor. The monitor works fine with both DP and DVI with another graphics card but with the GTX 1080 I can't seem to get rid of it.

Another strange thing is that my secondary monitor as far as I can tell isn't affected by this issue.

Any help would be appreciated.

Visa signatur

Processor: Intel Core i7-6700K 4.0ghz l Kylare: Noctua NH-D15 Grafikkort: EVGA GeForce GTX 1080 8GB SC l Moderkort: ASUS Z170 Pro Gaming
Ram: Corsair Vengeance LPX 16GB 3000mhz l Lagring: Samsung SSD 750 EVO 500GB, WD Green 3TB l Chassi: Fractal Design R3
Skärm: Acer 27" XB270H 144hz Nätagg: Seasonic s12ii 620w