Blå Skärm: driver_power_state_failure

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Blå Skärm: driver_power_state_failure

Tjena! Jag köpte en ny laptop för ungefär 3 veckor sen. Redan från början så fick jag blå skärm, det är en Asus G750JM köpt från komplett. Kommer kontakta dom men innan det undrar jag om det går att fixa själv eller om datorn är defekt. Operativsystemet är Windows 8.

Minidump: http://www.mediafire.com/download/9tlvc3kqtyyq3e9/072414-1979...

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Processor:Intel Core i7-3770K 3.5 GHz, 8MB cache
Grafikkort: Asus Nvidia Geforce 660ti 2 GB DirectCUI II
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Googla lite, vetja...

http://msdn.microsoft.com/en-us/library/windows/hardware/ff55...

Ingen vet vad du besitter för kunskaper och vad du därefter "kan fixa själv", så jämför din blåskärm med informationen på google och ta ett beslut.

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Skrivet av Sam_Fisher:

Tjena! Jag köpte en ny laptop för ungefär 3 veckor sen. Redan från början så fick jag blå skärm, det är en Asus G750JM köpt från komplett. Kommer kontakta dom men innan det undrar jag om det går att fixa själv eller om datorn är defekt. Operativsystemet är Windows 8.

Minidump: http://www.mediafire.com/download/9tlvc3kqtyyq3e9/072414-1979...

Enligt din minidump så är det drivrutinsproblem med din PCI controller.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00081d21880, Physical Device Object of the stack
Arg3: ffffd001d6f2a930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00081d4d010, The blocked IRP

Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 53089439

MODULE_NAME: pci

FAULTING_MODULE: fffff801c9903000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

DPC_STACK_BASE: FFFFD001D6F31FB0

STACK_TEXT:
ffffd001`d6f2a8f8 fffff801`6247ec1e : 00000000`0000009f 00000000`00000003 ffffe000`81d21880 ffffd001`d6f2a930 : nt!KeBugCheckEx
ffffd001`d6f2a900 fffff801`6247eb3e : ffffe000`81d4dd08 ffffe000`ffffffff 00000000`00000000 fffff801`622df240 : nt!PopIrpWatchdogBugcheck+0xde
ffffd001`d6f2a960 fffff801`622db810 : 00000000`00000000 ffffd001`d6f2aab0 ffffe000`81d4dd40 fffff801`6245ce24 : nt!PopIrpWatchdog+0x32
ffffd001`d6f2a9b0 fffff801`623d9aea : ffffd001`d6f00180 ffffd001`d6f00180 ffffd001`d6f0c3c0 ffffe000`862e3600 : nt!KiRetireDpcList+0x4f0
ffffd001`d6f2ac60 00000000`00000000 : ffffd001`d6f2b000 ffffd001`d6f25000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

IMAGE_VERSION: 6.3.9600.17031

FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_3_acpi_image_pci.sys

FAILURE_ID_HASH: {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

Followup: MachineOwner
---------

6: kd> lmvm pci
start end module name
fffff801`c9903000 fffff801`c994b000 pci (pdb symbols) C:\ProgramData\dbg\sym\pci.pdb\5E2CD6ECF67749C6A145B302DEAB15BC2\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: C:\ProgramData\dbg\sym\pci.sys\5308943948000\pci.sys
Image path: \SystemRoot\System32\drivers\pci.sys
Image name: pci.sys
Timestamp: Sat Feb 22 13:12:41 2014 (53089439)
CheckSum: 00046A64
ImageSize: 00048000
File version: 6.3.9600.17031
Product version: 6.3.9600.17031
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 6.3.9600.17031
FileVersion: 6.3.9600.17031 (winblue_gdr.140221-1952)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: © Microsoft Corporation. All rights reserved.
6: kd> lmvm pci
start end module name
fffff801`c9903000 fffff801`c994b000 pci (pdb symbols) C:\ProgramData\dbg\sym\pci.pdb\5E2CD6ECF67749C6A145B302DEAB15BC2\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: C:\ProgramData\dbg\sym\pci.sys\5308943948000\pci.sys
Image path: \SystemRoot\System32\drivers\pci.sys
Image name: pci.sys
Timestamp: Sat Feb 22 13:12:41 2014 (53089439)
CheckSum: 00046A64
ImageSize: 00048000
File version: 6.3.9600.17031
Product version: 6.3.9600.17031
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 6.3.9600.17031
FileVersion: 6.3.9600.17031 (winblue_gdr.140221-1952)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: © Microsoft Corporation. All rights reserved.

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Kolla om det finns nyare drivrutiner.

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Ok, ska göra det nu. Tack!

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__________________________________
Processor:Intel Core i7-3770K 3.5 GHz, 8MB cache
Grafikkort: Asus Nvidia Geforce 660ti 2 GB DirectCUI II
Internminne (RAM): 16 GB DDR3 Memory 1600 MHz Kingston HyperX Blu, Moderkort: MSI Z77A-GD55 Military Class III Nätagg: Corsair 750W Plus Bronze