Thinking of switching ISP – is Bahnhof any good?

I've used Bahnhof on my former company. They have great service and superB SLA, I have heard that they don't give much responses to end customers since they are a small $$ for them, But in general i would choose them if possible, just for their prices and their general attitued against "your Information".

Have had Bahnhof for a few years now and don't have any complaints. I've been in contact with their support a couple of times and it feels as though they have a higher technical level than someone like Comhem or Telia. No fuss, they don't force you to go through a bunch of steps that you have tried already just so that they can verify that your cables are plugged in or your router has been restarted etc. However when it comes to uptime and such it's rarely the ISP that is the problem when you have fiber over a city net (stadsnät) but rather it's the one who owns the last bit of infrastructure, like Telia or in my case Itux (who are or where owned by Comhem). It's usually in their network the problem occures.