Me
How does Outlook handle these annual (twice a year?) extra controls for accounts with no verification back up, such as mobile or e-mail?
12:05 pm
Franz A
Let me ask you first, do you have other email address? Just like student email address? Could you remember any of it?
12:07 pm
Me
Yeah I have had two. One has been "inactivated" and can not be accessed anymore. It is if I remember correctly ***
12:08 pm
Me
That has been my secondary one earlier.
12:08 pm
Franz A
Okay, you got it!
12:08 pm
Franz A
upon further check on your account, we found that account that is connected to your account Hotmail.com
12:09 pm
Me
But since it is not shown in my laoser "connected account" I hope they won't send any verifications there.
12:09 pm
Franz A
and that is your security info.
12:09 pm
Franz A
And since that it is inactive, right?
12:10 pm
Me
Yeah, I can't get to that and I don't remember if changing that in in laoser
12:10 pm
Franz A
Then, there's no way for us to recover that one since it is inactive, even the content of that email, we cant recover that one.
12:11 pm
Me
That is ok. That is not the problem.
12:11 pm
Franz A
However, that is your security info that is connected to your account right now
12:12 pm
Me
Okey, why doesn't it show under "connected account"?
12:12 pm
Me
How do I change that?
12:13 pm
System
Chat has ended.
12:15 pm