DS-Xtreme!

Ursprungligen inskrivet av Random-person
Urban: Det verkar vara en hyffsad oseriös sajt. Precis som alla andra 85 miljoner svenska nyöppnade importsiter ^^

Jag väntar på mitt kort. Det skulle släppas den 20e, men det är ju klart som fan att det skjuts upp till den 27e... Jag förväntar mig faktiskt inte att jag kommer ha mitt kort förens i januari-februari sisådär.

Ursprungligen inskrivet av UrbanRave
men dom säger att de e leverantörerna som e sega.... den fins ju ingen annanstans i sverige heller....

<
I'm pleased to see that you really care about your customers. We have all read that the "third batch" is delayed again. A lot of online shops will ship it on 21st November, so i assume they will get their huge box full of DS X-treme on November the 20st.
I have a question about the quality of this third batch: will there be less problems about the pastic case mold?
Why have you delayed the production? Did you do that to have enough stock before shipping, or did you change some aspects of the final product (ie case mold, another plastic mold maker etc)?

>
Hi,

Good questions. The short version of my answer is YES. The long version follows

Ok, delays in production and supply (ps3 anybody ) : Well the first thing to note is that it can take anything between 2 weeks to +8 weeks to get standard components and then a considerable time more than that to get custom made components.

Regarding the recent delay we are experiencing, its is actually a combination of factors but the critical factor was what I mentioned in my first post. We made some very strict and hard changes to the quality control in multiple places of the supply chain. The primary filter is what caused the majority of this delay. This was set up at the plastic case supplier, where each case was manually inspected prior to shipping on to us. This meant that in some cases the plastic parts needed to be polished or scrapped completely. We are currently pushing for the 2nd supplier to deliver the final first article so we can approve it for start of their production. We hope by the end of next week the plastic case issue will be put to rest once and for all.

We have also actioned and maintain the final inspection and filtering step at the assembly factory.

The important thing to note out of this is that there is no design change at all , such a step especially in the case of the plastic case would be a minimum 8 week delay. A design fault or error is something much more serious and would have prompted us to come out and make an official announcement with an action plan behind it. This is clearly a quality control issue specific to one supplier of parts. From the perspective of the average customer sometimes this is very hard to see, simply because he/she does not have a clear view of the overall units on the market. As you correctly stated we are waiting on batch 3. Batch 1 had about 2-3% Batch 2 (filtering only at the assembly plant) less than 1 % so now with the dual filter we expect to have either eliminated the issue or have a very very low incidence in terms of %. Ideally we are striving for 0% and the way to achieve that is to limit the need for manual filtering, to do that you need to be able to select your final over all quality by setting up multiple supply chains of the component in question, you then step in and simply demand quality from your suppliers, with no worry about delay.

One final note: If there are any customers who have chosen to try and repair their case but have failed to get their units to work AND have damaged their case in the attempt. We are very reasonable about this, especially for batch 1. Please contact us or your reseller, we will ensure that your guarantee is not voided.

Thank you to those who took the time to read through and reply.

Ursprungligen inskrivet av UrbanRave
man gör inte de på sina spel.... utan man laddar ner spel till den från nätet... nästan alla NDS spel kan man ladda ner...