Hi, I'd like to know here I can, or if I can, fix the fan of my gtx 970 twin frozr V.
I have one of the early versions(2014-09-25), the one where only one of the fans work, and where it remains at full load regardless of wether you stop the application that required the graphics card or not.
I did send my card to the reseller for testing, but they were unable to reproduce the issue. I did inform them of the situation, that this is a known issue; but they declined me both the option for a new card and the reparation of the sent in one.
Bluntly, I've been too lazy to push the matter any further, mostly since I've used the computer in a setting where sound hasn't been an issue. Now, however, I've begun playing more demanding games and it has started to overheat frequently. I'm now reluctant to rely on it for any heavy duty games, since it drops a good 20 fps (50 to 30 for example) after a mere half hour of gaming due to overheating.
Morover, I'd like to know if a new fan would even fix this issue; or if the issue itself resides in the bios/hardware of the graphics card?
If it's fixable, is there any place to purchase a replacement fan?
And in addition, I'd really like you to inform resellers of known issues, and not have your customers fight the battle to have their rights met. I know I should've contacted you in this matter, but I had already been without a graphics card for weeks during their testing before they sent it back and charged me for the testing. I was simply dissapointed and couldn't be bothered to start the procedure anew.
Now that I've grown sickened by the sound of the card, I've found new energy to seek to have it fixed.
Regards.
If you still have warranty, you should push the shop for warranty service. If a fan breaks down (without visible user damage) that is covered by warranty. Even without a known issue like the GTX 970 / GTX 980 fan/sticker issue.
There is no reason for the shop to decline your service request if the card is still within the warranty period.
(MSI will not decline the warranty request from the shops.)
If your card is out of warranty you could still check with the shop for service (they will probably charge you) but you could also order a fan kit from a third party (MSI does not offer separate fans for sale).
You could find suitable fans on Ebay or Aliexpress:
http://www.aliexpress.com/item/Free-Shipping-MSI-GTX980-970-9...
(Type A =GTX 970 GAMING 4G, Type B =GTX 980 GAMING 4G)
