Skrivet av Pelegrino:
De hävdar att Ubisoft cannot provide you with your ban-related information, as this information is considered as trade secrets under provision (63) of the GDPR
Det jag är rädd för är just att jag har fått en false positive och de är helt ovilliga att hjälpa mig.
Saxar ur GDPR:
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"(63) A data subject should have the right of access to personal data which have been collected concerning him or her, and to exercise that right easily and at reasonable intervals, in order to be aware of, and verify, the lawfulness of the processing.
This includes the right for data subjects to have access to data concerning their health, for example the data in their medical records containing information such as diagnoses, examination results, assessments by treating physicians and any treatment or interventions provided.
Every data subject should therefore have the right to know and obtain communication in particular with regard to the purposes for which the personal data are processed, where possible the period for which the personal data are processed, the recipients of the personal data, the logic involved in any automatic personal data processing and, at least when based on profiling, the consequences of such processing.
Where possible, the controller should be able to provide remote access to a secure system which would provide the data subject with direct access to his or her personal data.
That right should not adversely affect the rights or freedoms of others, including trade secrets or intellectual property and in particular the copyright protecting the software.
However, the result of those considerations should not be a refusal to provide all information to the data subject.
Where the controller processes a large quantity of information concerning the data subject, the controller should be able to request that, before the information is delivered, the data subject specify the information or processing activities to which the request relates."
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Tror du har en bit där som är lite extra intressant som de tror sig falla tillbaks på:
"That right should not adversely affect the rights or freedoms of others, including trade secrets or intellectual property and in particular the copyright protecting the software".
Men, raden efter kan man utläsa:
"However, the result of those considerations should not be a refusal to provide all information to the data subject."
Hitta någon som kan formulera det hela bra på engelska, de kan inte använda paragraf 63 i detta fallet.
Du är "data subject".
Mitt svar skulle vara:
"In this instance Ubisoft demonstrates a failure to comply with GDPR, specifically section 63, this is also the section Ubisoft uses in order not to comply with GDPR, despite section 63 specifically stating "However, the result of those considerations should not be a refusal to provide all information to the data subject"".