[12:11:14 AM] Hi, my name is Arun. How may I help you?
[12:11:29 AM] Exty: Hello Arun,
[12:12:29 AM] Exty: I would like to ask you if Nvidia has an official statement concerning GTX 970 series false advertisement/3.5gb of memory
[12:12:52 AM] Exty: 56 ROPs in place of 64
[12:13:04 AM] Exty: 1.7mb l2cache in place of 2mb
[12:13:40 AM] Arun: I am sorry for the inconvenience, note that the graphics card is as per design and still the best for its price
[12:13:42 AM] Arun: The GeForce GTX 970 is equipped with 4GB of dedicated graphics memory. However the 970 has a different configuration of SMs than the 980, and fewer crossbar resources to the memory system. To optimally manage memory traffic in this configuration, we segment graphics memory into a 3.5GB section and a 0.5GB section. The GPU has higher priority access to the 3.5GB section. When a game needs less than 3.5GB of video memory per draw command then it will only access the first partition, and 3rd party applications that measure memory usage will report 3.5GB of memory in use on GTX 970, but may report more for GTX 980 if there is more memory used by other commands. When a game requires more than 3.5GB of memory then we use both segments
[12:13:45 AM] Exty: On theyr course of action that they are taking , going to take
[12:14:07 AM] Arun: It has a new memory architecture, but the card has and can use a full 4GB of memory, unfortunately, we made an error in a document sent to reviewers
[12:14:34 AM] Arun: I hope this clarifies your query, I realize this caused some confusion, let me know if you are having any specific issues that I can help you with
[12:14:49 AM] Exty: Can it use the full memory at 224GB/s speed?
[12:16:19 AM] Exty: The full 4 gigabytes of it?
[12:17:43 AM] Exty: Could you please answer my questions?
[12:17:52 AM] Arun: I have already explained the information above
[12:18:09 AM] Arun: and yes I will be glad to answer your questions, however note that we are assisting three other customers in parallel, hence it may take some time to respond, we appreciate your patience and cooperation while we provide a response
[12:18:18 AM] Exty: i have read what you wrote and how it works
[12:18:44 AM] Exty: what i am asking is does the 3.5gb of memory when fully utilized will run at 224gb?
[12:19:13 AM] Exty: 224GB/s
[12:20:40 AM] Exty: Answer me with Yes or No to this question
[12:24:22 AM] Arun: I could have this information checked with the back end team and send you an update via email Exty
[12:24:30 AM] Arun: as the back end team is available only between 9:00 AM to 5:00 PM PST weekdays Monday ~ Friday, I will forward the query and keep you updated as soon as I get any information from them
[12:24:55 AM] Exty: Next question does the card have 64 ROPs ?
[12:25:01 AM] Exty: Yes or No?
[12:25:49 AM] Arun: I suggest that you mention all your queries and we will get it checked and send you an update via email
[12:26:06 AM] Exty: No i want some of them answered here
[12:26:17 AM] Exty: Can you answer my question?
[12:26:24 AM] Arun: if I do have the answers I will be glad to provide the information
[12:26:45 AM] Arun: since we will need to have it checked we are trying to offer the best possible option to you
[12:27:16 AM] Exty: So you are saying that you are not allowed to answer the last question i asked?
[12:29:12 AM] Arun: could you let us know where we have mentioned that information?
[12:29:43 AM] Exty: You gave that information to manufacturers
[12:30:15 AM] Arun: where do you see about this information
[12:30:16 AM] Exty: But that is not the point
[12:30:17 AM] Arun: are you referring to any specific link?
[12:30:20 AM] Arun: if yes then could you provide us with the link?
[12:30:51 AM] Exty: I am asking a simple question how many ROPs does a GTX 970 have?
[12:31:21 AM] Arun: yes and I have informed that we will have this checked and send you an email with the correct details
[12:31:49 AM] Exty: You are working for Nvidia and you should be able to look up on cards that you represent
[12:32:26 AM] Exty: As i understand you dont know the answer to this question
[12:32:30 AM] Exty: Am i correct?
[12:32:47 AM] Exty: You personaly that is
[12:34:07 AM] Arun: we currently do not have this information and are offering to provide the information after checking and would appreciate your cooperation
[12:34:08 AM] Arun: if the information was available off hand I would have already provided that to you
[12:34:09 AM] Arun: is there a specific reason you are trying to insist on an information that is currently unavailable
[12:34:29 AM] Exty: Yes there is
[12:34:40 AM] Exty: Because i want to understand what i bought
[12:35:23 AM] Arun: yes we completely understand and are ready to provide the information after getting the correct details
[12:35:40 AM] Exty: Ok next question
[12:35:41 AM] Arun: as we definitely would appreciate your cooperation in this
[12:36:22 AM] Arun: sure post all your queries and we will surely provide the best information available
[12:37:22 AM] Exty: How much L2cache does the GTX 970 have?
[12:40:11 AM] Exty: Could you answer me that?
[12:44:04 AM] Arun: this information also can be provided after I get it confirmed
[12:44:19 AM] Exty: Ok next question a simple one
[12:44:27 AM] Arun: ok
[12:44:42 AM] Exty: What kind of memory Bus does the gtx 970 have? is it 256bit?
[12:47:49 AM] Arun: yes it is 256 Bit
[12:48:05 AM] Exty: Could i ask you how do you know that?
[12:48:54 AM] Arun: that is the standard specification Exty, is there a specific reason you would like to know how we know that?
[12:50:01 AM] Exty: no reason just interested
[12:50:16 AM] Arun: sure
[12:50:17 AM] Arun: It was a pleasure to assist you
[12:50:20 AM] Arun: Is there anything else I could assist you
[12:50:25 AM] Exty: i still have questions
[12:50:57 AM] Arun: oh ok, sure
[12:51:11 AM] Exty: Does GTX 970 4GB of memory run at 224GB/sec?
[12:51:59 AM] Arun: I suppose you have already asked this earlier and are posing a twisted question again, I have mentioned to confirm and get back to you
[12:52:20 AM] Exty: you dont need to go anywhere to confirm it
[12:52:30 AM] Exty: right here http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-970/...
[12:52:38 AM] Exty: on your own website it says that
[12:53:35 AM] Arun: ok
[12:54:07 AM] Exty: So my question is is the 4GB on gtx 970 run at 224GB/sec?
[12:55:18 AM] Exty: as specified
[12:56:28 AM] Arun: since it is listed in the specifications
[12:56:30 AM] Arun: that is as per the standard specification as mentioned in the link you have mentioned above
[12:57:20 AM] Exty: So that means if i would buy a GTX 970 and fallowing that specification sheet my 4GB of memory would run at 224GB/sec
[12:57:24 AM] Exty: is that correct
[12:57:24 AM] Exty: ?
[12:57:37 AM] Arun: since this discussion is not leading to anything fruitful I would be forced to disconnect the chat session Exty
[12:57:38 AM] Arun: however be assured that we will send you an email with the details
[12:57:43 AM] Arun: Please continue to post us for any further queries and I would be glad to assist you
[12:57:45 AM] Arun: Thank you for contacting NVIDIA Customer Care and have a great day
[12:57:46 AM] Disconnected
