Buyer threatens to hold my product hostage on Blocket (English)

Permalänk
Medlem

Buyer threatens to hold my product hostage on Blocket (English)

Howdy fine folks,

I recently made a deal for 6500kr on blocket with one individual who agreed to the deal. However, once I sent his package via blocketpacket, he messaged me that he had regretted his purchase and wanted out from the deal. I naturally responded that he cannot do that since there is no "ångerrätt" between two private people. He then threatened me to not pick up the package for 14 days since Blocket has a term of service which states the following: "If the buyer does not collect the package in 14 days, the item will be sent back to the seller and the buyer will be refunded". I am fairly certain and this is illegal due to the fact that it enables buyers to regret their purchases and simply use this loophole. SELLERS BE CAREFUL WHEN YOU SELL WITH BLOCKETPACKET! IT IS 100% ON THE BUYERS' SIDE!

Anyway, so eventually he forced a deal on me by threatening to hold my item hostage for 14 days without me being paid. Earlier we had agreed that if he bought it for 6500kr, I would pay for "frakt" which i swished the "frakt" cost back to him since he paid it through blocket for some reason. However, I was forced to bring it down to 6000kr in order for him to collect the package. I agreed and said that I would return 500kr back to him. Once I was paid my money, I offered to give him 390kr back and keep the "frakt" costs since the final deal ended up being 6000kr. Now he is yelling at me and lying that I never swished back even though I have the damn transaction recorded. And he also wants to report me to the authorities for lying to him. I am not even going to give him his 390kr at this point since he extorted me into lowering the price AND blatantly lied about frakt.

Permalänk
Medlem

Did you contact Blocket about this to assist you on the matter?

Visa signatur

KONSOL: Playstation 5
SKÄRM: Acer Nitro 4K 144 Hz XV282KKV
GAMING PC: i5-13600KF / Sapphire Radeon RX 7900 XTX 24GB Pulse Gaming OC / Gigabyte Z790 UD AX / Corsair Vengeance RGB EXPO 32GB 6000Mhz DDR5 / ADATA XPG GAMMIX S70 BLADE 2TB / Corsair iCUE H100i Elite Capellix XT / Corsair RM1000x Shift 1000W / Corsair 3000D RGB
GAMING LAPTOP: Razer Blade / 15,6" 144Hz / i7 10750H / 16GB / 512GB HD / RTX 2070

Permalänk
Medlem

This is how Blocketpaket works, you are allowed to send it back, but you have to pay postage. This is so that the buyer can verify that the product is as described. I once bought a laptop, seller "forgot" the receipt and went on vacation. The computer was very filthy and fans sounded like an airplane, so I just returned it and accepted the loss in postage. Obviously the seller wasn't happy, but I had all the right to do it within 24 hours. Here is the funny thing, the buyer won't get his money until you have accepted the package and confirmed everything is returned correctly, so you can hold the buyer hostage also.

Your buyer has agreed to the trade, AND he has agreed everything it correct if he doesn't return within 24 hours. I'm not sure about the grey area where you said you would lower the price and won't, but worst case he goes to the police and they drop it, it is such a small sum and he has agreed to the contract. Considering he accepted the price initially I wouldn't pay him back either.

Permalänk
Medlem

@Nucky: Yes, I did contact them multiple times both before he extorted me and after he forced a deal on me. Blocket ingnored all my cries for help and since they do not have a phone number, it is very hard to get a hold of them if they deem you too problematic to deal with. However, they cannot recall the money from my account since I am already paid, but still it was a nerve bending experience so say the least.

Permalänk
Medlem

@wargreymon: You are correct, but I believe that you missed a key point here. He threatened me to NOT pick up the package to even check and see if it is what I said it would be. He simply used Blocket's term of service which ALLOWS the buyer to not even pick up the package and have it sent to me while getting their money back. This enables a loophole for buyers to receive "ångerrätt" in a scenario where they should not get it. He did it simply because if he collects the package, the only way he could potentially return it is when the products is faulty and/or does not fit the description of the add. So, he cannot return it for the sole reason that he regretted his purchase since there is no "ångerrätt".

You can review it under point 7.
https://www.blocket.se/tjanster/blocketpaketet/steg-for-steg

Permalänk
Medlem

Well, since the buyer read up on the terms of the service better than you he was at an advantage.
Now if he wants to take it to the next level you shouldn't have to be worried if you also knows the procedures.
Worst case is that he makes 'kronofogden' collect money from you, which would cost him more than he would get
but could force the whole mess to be escalated to the courts.

Anyway, you should't be too worried unless you verbally agreed on something you yourself regret.
If so just bite it and go on.

Permalänk
Medlem

If it was me i would accept that he dont pick it up but since he regrets it after the package is sent he would be the one paying for ur shipping expenses. It would be the most fair thing to do since he accepted a deal, payed and didnt say anything u hade already sent it

Permalänk
Medlem

@pacc: I highly doubt he would escalate this to the courts for 500kr. But if he does, I will gladly go there and even lose the 500kr as long as he gets to go through trouble like the way he extroted me into agreeing to the new price.

Permalänk
Medlem

@Tobitheo: Yes, indeed. He cheated his way through to get the price he wanted after agreeing to the initial 6500kr. He pulled an ass move, and I don't see a reason to be nice to him and give him his 500kr.

Permalänk
Medlem
Skrivet av Sang:

@wargreymon: You are correct, but I believe that you missed a key point here. He threatened me to NOT pick up the package to even check and see if it is what I said it would be. He simply used Blocket's term of service which ALLOWS the buyer to not even pick up the package and have it sent to me while getting their money back. This enables a loophole for buyers to receive "ångerrätt" in a scenario where they should not get it. He did it simply because if he collects the package, the only way he could potentially return it is when the products is faulty and/or does not fit the description of the add. So, he cannot return it for the sole reason that he regretted his purchase since there is no "ångerrätt".

You can review it under point 7.
https://www.blocket.se/tjanster/blocketpaketet/steg-for-steg

Might have been updated since I used it/looked into the terms Before you didn't need to really have a reason to return it, but maybe it was abused and they updated it.

According to the terms, it says nothing about if you don't pick it up except that it will be sent back and money returned, no punishment or whatsoever. But if you do collect the package, it needs to be very incorrect from what was agreed upon. So you are correct, this is a loophole and honestly, now he has picked up the package, you have the money. Block the guy, move on with your life and be happy Do save your conversations however in case he pushes on through authorities. Chances of anything happening is very slim though.

You could also ask Blocket what they think of this loophole. Would be interesting to know since I sometimes use Blocketpaket when buying and selling. Please tag me if you do.

Permalänk
Medlem
Skrivet av wargreymon:

Might have been updated since I used it/looked into the terms Before you didn't need to really have a reason to return it, but maybe it was abused and they updated it.

According to the terms, it says nothing about if you don't pick it up except that it will be sent back and money returned, no punishment or whatsoever. But if you do collect the package, it needs to be very incorrect from what was agreed upon. So you are correct, this is a loophole and honestly, now he has picked up the package, you have the money. Block the guy, move on with your life and be happy Do save your conversations however in case he pushes on through authorities. Chances of anything happening is very slim though.

You could also ask Blocket what they think of this loophole. Would be interesting to know since I sometimes use Blocketpaket when buying and selling. Please tag me if you do.

Thank you for noticing the loophole. I contacted "Hallå Konsument" and they said that when people use blocket, they automatically accept to their terms of service. However, the 14 day return thing is not under their terms of service panel and I doubt that it can be counted as terms of service in this case from the law's perspective. I contacted them multiple times regarding that point, and they ignored me EVERY SINGLE TIME. I believe that they know there is something wrong with that point and they're not willing to rectify it.

I have saved all our conversations and also blocked him. If he wishes to take this further, he is more than welcome to take this to "Tingsrätten" and the police. But it will cost him significantly more than 500kr to push this, and even if he does and I lose, I will gladly pay him 500kr. I am not trying to scam him here, I am teaching him a lesson about respecting the deals you make, or the other party can pull a similar move.

Permalänk
Festpilot 2020, Antiallo

@Sang: This is a civil matter and the police have no reason to be involved.
To push it to Tingsrätten costs 900 kr or more and will take some serious time and effort from both parties.

If he has collected the item, he will have to return it at own cost. You should not accept extortion attempts from someone due to buyers-remorse.

Visa signatur

 | PM:a Moderatorerna | Kontaktformuläret | Geeks Discord |
Testpilot, Skribent, Moderator & Geeks Gaming Huvudadmin

Permalänk
Medlem
Skrivet av DavidtheDoom:

@Sang: This is a civil matter and the police have no reason to be involved.
To push it to Tingsrätten costs 900 kr or more and will take some serious time and effort from both parties.

If he has collected the item, he will have to return it at own cost. You should not accept extortion attempts from someone due to buyers-remorse.

You are absolutely correct! I have received my money from Rocker Bank after he "godkänd" the product. I am not going to hold up my end of the bargain where I agreed to give my item to him for 500kr less. He needs to learn his lesson and not try to extort sellers into submission. Although he has the receipt with the package which has my full name on it. Even then he will not be able to do much. If he tries to threaten me IRL, then I will simply make it a police matter.

Not to mention that I have already been paid and WILL NOT accept any returns no matter what, since we did not agree on having any "ängerrätt". The product has 3 years guaranti but is in perfect condition. So if any problems arise, he can RMA it for a new one.