Another dead SSD

2013-08-08 14:04

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olol

Medlem

Plats: Åland, Finland
Registrerad: Aug 2006

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Another dead SSD

Hi,

I've got two corsair force GT 120GB harddrives in an Raid0 configuration and now the disk I've recently replaced have died.

Do I really have to go through the trouble of contacting you, opening a case and spend money on the shipping to send the harddrive to you?
The shipping from where I live is not too cheap.

BR
Olol

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2013-08-08 18:30

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Greybeard

Corsair ★

Registrerad: Maj 2013

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I am very sorry to hear that. When did you get that SSD replaced? Was it through our RMA? If it was, let me know the previous ticket # and I'll look into and perhaps we can do something about it.

btw, Is it a detection issue? perhaps try it on a different system and see if you get the same result?

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2013-08-20 16:40

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olol

Medlem

Plats: Åland, Finland
Registrerad: Aug 2006

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Skrivet av Greybeard:

I am very sorry to hear that. When did you get that SSD replaced? Was it through our RMA? If it was, let me know the previous ticket # and I'll look into and perhaps we can do something about it.

btw, Is it a detection issue? perhaps try it on a different system and see if you get the same result?

Gå till inlägget

It was in mars this year.
It was part of a raid I have built, all of a sudden I got this in bios: http://stats.olol.ax/photo.JPG
Now it says drive failed instead. The OS crashed randomly, and once I saw this I understood why.
Now I have an installation on only one of the harddrives and it works like a charm.

My RMA was 5752318

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2013-08-20 21:14

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Greybeard

Corsair ★

Registrerad: Maj 2013

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Thanks olol.

Let's get that unit replaced. Since you have older RMA #, I'd suggest that you submit a new one here and then post your ticket #. I will then make sure that we get this request approved right away.

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2013-08-22 16:36

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olol

Medlem

Plats: Åland, Finland
Registrerad: Aug 2006

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Okey, I feel quiet stupid right now, Since the serialnumber of the dead SSD was higher, I assumed it was the replaced one. Turns out I was wrong, the broken one was my other SSD that has not been refurbished. Still amazed that I have managed to get my hand on two faulty SSD:s.

Anyway, here's my ticketnumber: 6087497

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2013-08-23 19:57

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Greybeard

Corsair ★