http://support.microsoft.com/kb/906652
Four of the lights on the Ring of Light on the front of your Xbox 360 console flash red
View products that this article applies to.
On This Page
* SYMPTOMS
* CAUSE
* THINGS TO TRY
o Check to make sure that the AV cable is clean
o Try another AV cable
o Additional support
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SYMPTOMS
All four lights on the Ring of Light (ROL) flash red on the front of your Xbox 3...
All four lights on the Ring of Light (ROL) flash red on the front of your Xbox 360 console.
You will see the following indicator on the front panel of your Xbox 360 console, which will repeatedly flash on and off:
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Four Flashing Red Lights
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CAUSE
This issue may occur for one of the following reasons:The audio-visual (AV) cabl...
This issue may occur for one of the following reasons:
* The audio-visual (AV) cable is not connected correctly or is not plugged in to your Xbox 360 console.
* The console is not detecting the cable.
This issue does not occur if the AV cable is plugged incorrectly in to a television, stereo, or VCR.
Note This issue occurs only on Xbox 360 consoles that do not have a High Definition Multimedia Interface (HDMI) AV port.
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THINGS TO TRY
Here are some things that you can try to fix the issue or to determine what the...
Here are some things that you can try to fix the issue or to determine what the cause is. If you cannot fix the problem yourself, please contact Xbox Customer Support. Visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.
Make sure that the AV cable is connected correctly to your Xbox 360 console. To do this, disconnect the AV cable from your Xbox 360 console, and then firmly reconnect the AV cable to your Xbox 360 console.
Note When you plug the AV cable in to your Xbox 360 console, the cable meets slight resistance before it is fully inserted. If you do not fully insert the cable, all four lights will flash on the Ring of Light, or no video may be displayed on the screen. You know that the cable is fully inserted when the largest part of the connector is almost touching the case of the console.
For more information about how to connect the AV cable to your Xbox 360 console, click the following article numbers to view the articles in the Microsoft Knowledge Base:
906144 (http://support.microsoft.com/kb/906144/ ) How to connect your Xbox 360 console to your TV or monitor using an Xbox 360 Composite AV Cable
906303 (http://support.microsoft.com/kb/906303/ ) How to connect your Xbox 360 console to a TV or monitor using an Xbox 360 Component HD AV Cable
906202 (http://support.microsoft.com/kb/906202/ ) How to connect your Xbox 360 console to your TV or monitor using an Xbox 360 VGA HD AV Cable
906203 (http://support.microsoft.com/kb/906203/ ) How to connect your Xbox 360 console to your TV or monitor using an Xbox 360 S-Video AV Cable
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Check to make sure that the AV cable is clean
If four red lights continue to flash, unplug the AV cable from the back of your console. Then, try wiping the metal area of the AV cable that plugs into the console. Do this by using a dry, soft, clean, chemical-free cloth. The metal area of the cable is the end that plugs into the console. Clean and wipe the metal area thoroughly, and then plug in the AV cable again.
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Try another AV cable
If the AV cable is connected correctly but the four red lights are still flashing, try using a different AV cable if you have one available.
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Additional support
If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web Page links:
United States customers - Online console repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)
Outside the United States - Online console repair (http://www.xbox.com/support/)
Note: Online console repair service is currently not available in all countries and regions.
For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:
http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)
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APPLIES TO
* Microsoft XBox 360 Video Game System
* Microsoft Xbox 360 Component HD AV Cable
* Microsoft Xbox 360 S-Video AV Cable
* Microsoft Xbox 360 VGA HD AV Cable
* Microsoft Xbox
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Keywords:
kbxbox360europeportal kbxbox360americasportal kbxbox360pacrimportal kbresolve kbxboxext kbxboxconsole kbtshoot kbpubtypekc kbinfo KB906652
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