ElGIGANTEN (or just read to have a laugh at my swedish)

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ElGIGANTEN (or just read to have a laugh at my swedish)

CAPS ARE USED TO SHOW THE MAIN PART OF MY QUESTION IF YOU WANT TO GO DIRCT TO IT ::*
Sorry for swedish..if no one understands (quite poss ) I can write it in english...thanks for any input
Hej...Jag skulle köpa en xbox 360 med kinetc till sonen...tänkte köpa det från siba 2495kr inkl 2 spel från internet och 3 månader xbox live 250 gb.
Men jag såg att Elgiganten skulle sälja den till 2222kr med 2 spel 250 gb i deras annons och tänkte att det var lättare att hämta den , så jag lovade sonen att detta ska vi göra.
25 december på väg hem vi gick in till Elgiganten för att köpa detta man det som kostade 2222 kr var den 4gb version. Jag frågade en biträder (assistant) som attitude var lika...yes we got it wrong 2222kr is the 4gb (den 250gb kostade 3190 eller något lika).
Jag pratade med chef och efter mycket gräla som var inte bra for mina sönner eller fru att höra (på juldag) och när jag sa att deras 4gb kosatade 1690 kr på CDON och 250gb kunde jag köpa till 2495 kr sålde mig den 250gb till 2222kr men det hade bara en spel som jag påpekade till min fru när vi hämtade den från hyllan men hon sa " Just buy the damm thing for the lad now as we've promised him one today and don't please argue anymore".

Jag har skickat email till elgiganten men KAN MAN KLAGA TILL KONSUMENTRÄTT på dem for att jag tro dett inte kan vara så svårt att kolla egna annons och jag tror att detta hända för mycket hos elgiganten. Jag vet att dem har "get out of jail clause " for tyrckfrel men dem lekar med barns känslor.

MEN ÄVEN OM DE VISSTE ATT DETTA PRIS VAR FEL FICK JAG IGÅR EN ANNONS FRÅN ELGIGANTEN SOM VISADE EXACT SAMMA ERBJUADANDE (annons som säger att deras mellandags REA försätter) . DETTA KAN INTE VARA INGENTING ANNAT ÄN "FALSE ADVERTISING" PGA ATT DE VISSTE ATT ANNONS VAR FEL DÄRFÖR DE INTE KAN ANVÄNDA URSÄKEN TRYCKFEL PGA DE VISSTE ATT DET VAR FEL INNAN.

DE skulle ha lägt ner annons och inte delade ut dem. Eller trykct a revised price och skickade de med annons.

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Hedersmedlem
Skrivet av SvEngland:

ElGIGANTEN

i cant say anymore than that i agree on you on that point, false advertising.

if they type wrong on the flyer they have the right to correct it when you want to buy the product, that's sucks but that's is how it work.
i've seen many flyers that has the wrong pricetag.

the only thing i can think of that you can do is to call the ones that does the advertising their manager or something and say they shouldn't send out false advertising, more than that can i don't say or think of.

1 qeustion do, why do you post this thread? to talk about false advertising or what?

anyway hope it works out for you

sry for my bad english i hope you can read it

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Pengahungriga företag! Dom finns överallt.

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Medlem

Honestly, youre a clown. You and everyone else know that this is the basics of "price-warrior" marketing.

If you read the advert and can read, they always make a small-print addition to "we might be wrong, someone might have made a mistake, the price might not be right" and so on. This simply can not be news to you since its a widely known and used technique in England, Scotland, Ireland... <list all other countries in the world here> and Sweden.

Just learn what stores keep their promises and dont spend your money where they dont treat you like you personally want. Evil will die, if you stop feeding it

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Medlem

Elgigantens annons var ett tryckfel, i annonsen står att dem reserverar sig för evetuella fel som kan uppstå vid tryckning. Tidningarna trycks tyvärr lite innan och det är för sent att ändra när dem redan tryckts färdigt. Det är beklagligt och att dem skulle syssla med felaktig marknadsföring är fel för ingen butik vill ha in folk som är jätte arga över ett pris som inte stämmer, kort sagt det tjänar butiken inget på blir bara dålig stämning.

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Hedersmedlem

Det var en stor miss av Elgiganten, utan tvekan. Det är dock inget olagligt, eftersom det är en ren felskrivning. Det är inte ovanligt med tryckfel i annonser från elektronikkedjorna. De har full rätt att reservera sig för tryckfel.

Regarding posting in english or swedish: I think it would be best to write in both swedish and english. Your swedish is understandable, but sometimes barely so (no insult intended!). Most people on this forum understand english perfectly well, and it's not forbidden to write in english if you need to!

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Thanks for the response...I think you will find that the laws are quite a bit tighter in the UK.
But part of my point is that the first adverts were sent out and lets just assume they'd made a mistake.
They then knowingly sent out a new advert with the same false information. They were aware that the price was wrong.

If the adverts had already been printed then they should've been binned OR an additional leaflet should've been attached stating the error and showing the actual item.
I don't know if it is legal to advertise things in Sweden that you know are false, which has been done here.
If it's printed wrong a second time ...then Elgiganten should take that up with their printers and re-couperate any costs that they think they have incurred.

I got a resonable deal ...not the best I could've had and though I don't mind arguing my corner it wasn't pleasant to be arguing the toss with someone on Christmas day. My son and wife were quite embarrassed but I can't let go when I am right. IT IS ALSO UNFAIR TO THE COMPETITION.

I feel sorry for anyone else who went in that day with their kids and who left with a 4GB model which are very restrictive from what I've read with regards to being able to play co-op games online and certain features in some games just not being available and then having to go and buy a microsoft HDD 250gb for about 999 kr.
OR they paid the full 3190 for the 250gb

I just wanted some feed back if people thought Elgiganten had broken the law ...clearly people don't think they have.

Where my wife worked in the uK ...the boss was sent to jail for a week and fined for allowing wrong information to be printed and sent to customers...ok it was an open prison but also an example of how UK law is making VD responsible for waht goes on in their company.

Thanks all for the views and feedback
cheers!

Your swedish is understandable, but sometimes barely so (no insult intended!)........What do you mean ????

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Tycker att Elgiganten gjort en fet fulare, dom vet att föräldrar vill köpa en sådan till sina barn och barnen blir helt till sig och följer med och är super glada... väl på plats är det dyrare, barnen blir ledsna och det vill ju föräldrar inte ska hända... Så man blir TVUNGEN att köpa för ett högre pris.
Jag har en son och vet hur jävligt det är att svika sina barn, så dom som inte vet hur det är kan klämma finnarna, ragga en villig/desperat tjej och vänta ett par år.

Yep, blev en xbox360 till knatten.. och en till mig plus 40" LCD, ni bör veta hur griniga män kan vara när man inte får det man vill

And a Google translate =

Think Elgiganten made ​​a bold uglier, they know that parents want to buy such for their children and their children are fully on board and supplied with and are super excited ... Once in place, it is more expensive, the children are sad and that of course parents should not happen ... So you'll have to buy for a higher price.
I have a son and know how fucking it is to betray their children, so those who do not know how it is to squeeze pimples, pick a willing / desperate girl and wait a few years.

Yep, got an xbox360 to the lad .. and one for me, plus 40 "LCD, you should know how grumpy men can be when you do not get what you want

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Skrivet av Chris64:

Elgigantens annons var ett tryckfel, i annonsen står att dem reserverar sig för evetuella fel som kan uppstå vid tryckning. Tidningarna trycks tyvärr lite innan och det är för sent att ändra när dem redan tryckts färdigt. Det är beklagligt och att dem skulle syssla med felaktig marknadsföring är fel för ingen butik vill ha in folk som är jätte arga över ett pris som inte stämmer, kort sagt det tjänar butiken inget på blir bara dålig stämning.

En reklamannons är inget anbud,så vi har ingen anbud och accept dvs inget avtal... detta lär man sig de första man gör när man läser en grundkurs i juridik.
att dem skriver att de reservera sig för tryckfel är bara att både använda hängslen och livrem.

Så tyvärr tror jag inte du kan få något mer från dem. sen är de ju en helt annan sak om de marknadsför varor som inte finns, men de är ett annat kapitel i lagboken och eftersom jag inte sett annonsen yttrar jag mig ej...

så jag tror på två varianter.
1. Var nöjd med ditt köp, ryck på axlarna thats life!
2. lämna tillbaka och beställ från någon annanstans.

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Medlem

This deal is much better for you if you can just return the xbox on öppet köp and buy it from here you get it for 1995:- instead of 2222kr.
http://www.webhallen.com/spel/xbox_360/142204-xbox_360_basenh...

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Tack igen ...det är sistan jag ska skriva på ämnet.....Doesn't anyone think the law is wrong?
WEbhallen/ Siba lost an order due to Elgiganten misleading us intentionally or not.
to Quote quattro-2.6 (plus like his sense of humour)
-Så man blir TVUNGEN att köpa för ett högre pris.
Jag har en son och vet hur jävligt det är att svika sina barn-

Not only do they get the sale but decent companies who check their offers OR honour them like the ones we all know..loose business.
Yes you can say don't deal with them...but then I'd not want their adverts thru' my door....this seems impossible for Elgiganten to do...so I get their adverts with the others OR I put a sign on my door EJ REKLAM and miss offers from REAL COMPANIES.
I just think companies should be held more responsible for the crap they print..As I say I got a resonable deal...I'm sure someone out their got ripped off especially if they didn't understand the limitations of the 4GB....and those people saved hard to buy their kids this.

This is a major Xmas present for most parents to be buying for their child....If the law permits companies to take advantage of people in this way,,,,,than the law is an ARSE (yes that's the way I meant to spell it)
and we know that this isn't the first time things have been misprinted by EL

How many items in the advert...say 50 off ....can't check the prices and descriptions of 50 items?
Shouldn't even be allowed to go to the shop for a pint of milk on their own...let alone run a business.

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Medlem
Skrivet av SvEngland:

Tack igen ...det är sistan jag ska skriva på ämnet.....Doesn't anyone think the law is wrong?
WEbhallen/ Siba lost an order due to Elgiganten misleading us intentionally or not.
to Quote quattro-2.6 (plus like his sense of humour)
-Så man blir TVUNGEN att köpa för ett högre pris.
Jag har en son och vet hur jävligt det är att svika sina barn-

Not only do they get the sale but decent companies who check their offers OR honour them like the ones we all know..loose business.
Yes you can say don't deal with them...but then I'd not want their adverts thru' my door....this seems impossible for Elgiganten to do...so I get their adverts with the others OR I put a sign on my door EJ REKLAM and miss offers from REAL COMPANIES.
I just think companies should be held more responsible for the crap they print..As I say I got a resonable deal...I'm sure someone out their got ripped off especially if they didn't understand the limitations of the 4GB....and those people saved hard to buy their kids this.

This is a major Xmas present for most parents to be buying for their child....If the law permits companies to take advantage of people in this way,,,,,than the law is an ARSE (yes that's the way I meant to spell it)
and we know that this isn't the first time things have been misprinted by EL

How many items in the advert...say 50 off ....can't check the prices and descriptions of 50 items?
Shouldn't even be allowed to go to the shop for a pint of milk on their own...let alone run a business.

Well that's an easy part, just throw the papers you don't want to read in the garbage.

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Avstängd

I believe that many people here think that the law is wrong but swedish people just care about "Blondiner, hembränt, älgförsäkring (for the car), sex (form their wifes or someone else) and socialbidrag" with the unfortunate effect that people in general does not care about changes and just do cryouts here and then when they are directly affected by a law in a similar situation.:P

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Medlem

I tell you this, go to www.prisjakt.nu
search for your product, find a store that is a "real" store not on only the Internet, like Webhallen

Most stores does got "prisgaranti" wich is Price Guarantee, Expert and Media Markt, Elgiganten does have it, Siba does too but with only Siba Card.

You could go to Expert, find a 250gb xbox and tell them that webhallen sells it cheaper, and get it for their price instead.
for example

so if siba had the kinect with 360 for 2500kr, you could get it as well from elgiganten for that price!
just telling.

and elgiganten got this too if you buy a 360 from them lets say... 3000SEK and you find it in another store, much cheaper, in 30 days, lets say 2400, you can go to elgiganten and they will give you 600SEK back!

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Medlem

SvEngland:
the harshness of the law/punishments in a country usually represent how well its people behave.
forgiving laws usually represent a people who have great sympathy to eachother.

not many decades ago most swedish people valued properness, sharpness and honesty.
failing to behave that way would get you a bad reputation and family and friends would urge to to change your ways.
the old generation of swedes usually still live by this code+and some people outside the big cities, but the younger generations will not care that much most of the time - unless we need to satisfy our egos or greed.
...i will not get into how the swedish culture could have changed so much in such a short period of time, but it certainly have.

our current laws may not be up to date with the "new" sweden anymore.

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Medlem

En liten kul grej, Förra året så annonserade Elgiganten ett tangentbord från Logitech med mus och tangentbord TRÅDLÖST för 199kr .. Åkte dit glad i hågen för att bli besviken att se att det var med kabel!!

Sen till det roliga.. ett år efter ser jag SAMMA kombo igen 199kr TRÅDLÖST i tidningen .. kollar upp det och visar sig att det är samma i år igen..

Återanvänder dom gamla annonser?:D

Hursomhelst så reserverar dom ju sig för tryckfel så är väl inte mycket att göra åt.. trådskaparen hade tur

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Det är aldrig för sent att ge upp!

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Medlem

Frågan är dock hur pass mycket man kan reservera sig för tryckfel - vad jag har hört kan man kräva dem på ersättning för resan dit osv, även om de som sagt inte är skyldiga att ingå köpavtalet.

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Medlem

You might want to keep in mind that almost all paper-adverts is claused by "We reserve the right for errors in print" and "We reserve the right to raise or lower our price without notice"

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Medlem
Skrivet av devhdc:

You might want to keep in mind that almost all paper-adverts is claused by "We reserve the right for errors in print" and "We reserve the right to raise or lower our price without notice"

Just because someone "reserves the right" doesn't mean they have the right to do so. Consumer legislation is very strong in Sweden and companies often exploit the fact that consumers are not aware of their rights. In fact, most rights are non-negotionable. This way consumers cannot be pressured to give up their rights.

Mandatory reading: konsumentköplagen

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Skrivet av spXq:

Just because someone "reserves the right" doesn't mean they have the right to do so. Consumer legislation is very strong in Sweden and companies often exploit the fact that consumers are not aware of their rights. In fact, most rights are non-negotionable. This way consumers cannot be pressured to give up their rights.

Mandatory reading: konsumentköplagen

I agree, too many swedes doens't know their rights, for example, many companies try to fool you that you don't have the right to return a product within 14 days, if it's bought from the internet, but you do, EVEN IF IT'S OPENED.
(Distanslagen)

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Medlem

Swedish post about it. Nothing to do about it.
http://www.cint.se/debatt/ShowPostFlat.aspx?PostID=34851

So they dont have to give it to you for the price that was announced, even if it would have been priced at 2222kr on the shelf, and you then go to the counter and find out its 3190kr. It would be the price you have to pay

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