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Medlem

Ram memory broken.

Hello Corsair.
My problem started yesterday whit many BSOD! I ran a memory scan and one of my memories was broken =(
I have 4X4GB Vengeance LP.
I bought my Computer 2012-11-16 and someone told me Corsair have a lifetime warranty on memories?
Unfortunately I don't have any warranty left from the place where I bought it , since I have opened my computer 2 clean it.
I am hopping , maybe you can help me whit this?
Have a nice day / Mange

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Corsair

I am very sorry to hear that Mange. Not a problem at all, we'll be able to get that RAM kit replaced via RMA process. Please submit a ticket here and we will get that sorted out for you in no time.

Let me know if you have any questions about the process.

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Medlem

Hi again.
Thank you , excellent response time
I have created an account , but know I don't know what to chose?

Standard Replacement
Express Replacement
Accessory Product Request

Because I need my computer every day ( Work ). I need my memories until I have the new ones.
Sorry for my bad spelling in English
Mange

Permalänk
Corsair

No problem at all Mange. Standard replacement should be fine and once your ticket is approved, you can always request an Express RMA to avoid system downtime. You will need to call our customer service to set up the Express RMA though. You can contact them at 1-510-578-1421 or 1-800-205-7657 (Toll Free). You can download Skype to call those #s.

Let me know the ticket # and I'll see to it that its being pushed through. Thanks

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Medlem

Hi Greybeard.
One of my coworker bought a new computer , so I bought his Corsair memories very cheap.
But I would like to say thanks for your great support.

Best regards Mange

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Corsair

Ah I see, thanks for the update Mange. I hope everything works out for you.

Should you need more assistance in the future, you know where to find me