Corsair TX650W psu

Hi Corsair!

2009 i bought a PSU of the swedish electronics store http://www.komplett.se/k/k.aspx

The thing i bought was tx 650w psu http://www.komplett.se/corsair-tx-650w-psu/340676#!tab:info

After approximatly 3 years the psu one day started to smell burnt and the computer wouldnt boot, so i decided to contact komplett.se.

They responded and said that if i wanted a new psu i must send it to a corsair repair shop (dont remember but i think it was in belgium) the shipping coast must also be paid by me.

So i gladly took my psu and wrapped it in and headed down to the local post office, surprisely the shipping coast would be about 400 kr so i decided not to shipp it because a brand new psu would cost about 600 kr

So my question is, is it really like this dont corsair have a rapair shop in sweden and is it actually not komplett.se work to ship it to what ever rapairshop that is necessary i mean i bought it from komplett not from corsair, so why couldnt i just return it to komplett.se

Is it really like this, ore is komplett.se just playing around with me?

Hi again

Do i have to have the original receipt on the psu because i can't finde it right know (it was an electronic receipt)

Standard replecement RMA request. Your ticket #6279439

(i couldnt understand the "lot code" so i did just fill in i dont have an, hope it´s okey)

Thanks man but look here

So i did get that the RMA is redy to send but this is what i says

Carefully read and follow the Corsair Product Return Instructions below to ensure the returned package is accepted by Corsair. Poorly packaged, damaged packaging or insufficient package labeling may result in the returned package being refused and returned to the sender at the sender’s expense.

Package Labeling:
Your RMA# & Return address must be clearly marked on the outside of the returning package.
Print this page and use the top half (fold or cut at the bold black line) as the return address label by securely taping to the outside of the returning package.

Packaging Instructions: DO NOT return any Corsair product in a standard mailing envelope.
Proper return packaging includes either a padded envelope sufficient to support the product size and weight or a standard shipping box with stuffing to minimize movement during transit.

Shipping Carrier: The consumer is responsible for return freight costs to Corsair. We recommend shipping your product with a carrier who provides tracking and insurance options. Corsair is not liable for lost or stolen packages.

Corsair Replacement Comment: Upon receipt, Corsair will verify that the contents of the package match with your original RMA Request and either process your replacement order or notify you of any receipt discrepancy which will affect your replacement order. Allow up to 48 hrs for this process.
Your replacement order will be shipped via UPS services.

Thank-you for choosing Corsair!

If you have any questions regarding your return please contact Customer Service at:
TF: 888-222-4346 or Local: 510-657-8747 M-F, 7:30AM to 5:30PM PST, support@corsair.com

And then i got at messege before you that says:

Created By: Jarrad TS (11/27/2013 12:24 PM)
Hi, when and where was this purchased?

Please attach a copy of the receipt to the ticket (see below) and respond back, thanks.

I did leave a coment on the ticket but i Will write it here to

Created By: (11/27/2013 3:23 PM)
Thanks man!!!

It was really kind of you fixing a pre paid label for me both thumbs up

I have only two questions an i will ask them right away:

1. customer service will contact me and provide me with the pre-paid labe:
will this come to my mail or will it pop upp in right corner like the automatically generated one?

2. request for an Express RMA, Contact # is 1.888.222.43....

The customer service you want me to contact, teh only custumer service i can se is under "live help" is it that one you men or do corsair have another service?

So today i did got my PSU it was a fully modular RM 650 (just better for me ), i really want to thank you Graybeard for the awesome support you have given me and i hope my gaming pc will be happy now!

Thanks Man!!! maybe a little bit early but merry christmas