http://securityresponse.symantec.com/avcenter/venc/data/w32.k...
4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document, "How to make a backup of the Windows registry," for instructions.
Click Start > Run.
Type regedit
Then click OK.
Navigate to the subkeys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
RunServices
HKEY_CURRENT_USER\Software\Microsoft\Ole
HKEY_CURRENT_USER\System\CurrentControlSet\Control\Lsa
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
RunServices
HKEY_LOCAL_MACHINE\Software\Microsoft\Ole
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa
HKEY_USERS\.default\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_USERS\.default\Software\Microsoft\Windows\CurrentVersion\
RunServices
HKEY_USERS\.default\Software\Microsoft\Ole
HKEY_USERS\.default\System\CurrentControlSet\Control\Lsa
In the right pane, delete the value:
"CPQHotkeys" = "hotkeysvc.exe"
Navigate to the subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Ole
In the right pane, reset the value:
"EnableDCOM" = "N"
Exit the Registry Editor.